> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-5b02008a.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Upsells at checkout

> Offer shop products like logbooks, drinks, or equipment as upsells during the booking flow.

Upsells let you offer extra items — logbooks, drinks, equipment, merchandise — right at checkout. Customers see them after they pick a session and can add them to the basket with a single click. It's a quick way to increase basket size and make sure customers turn up with everything they need.

<Note>
  Upsells reference [shop products](/point-of-sale/shop-products). [Add-ons](/activities/activities#add-ons) are a different concept — they're optional extras tied to a session and aren't tracked in your shop inventory.
</Note>

## How upsells differ from add-ons

| Feature               | Upsells                                        | Add-ons                                   |
| --------------------- | ---------------------------------------------- | ----------------------------------------- |
| **What they are**     | Shop products attached to a session            | Optional extras specific to a session     |
| **Inventory**         | Tracked in shop stock                          | Not stock-tracked                         |
| **Where they appear** | At checkout, after the customer picks a ticket | Inside the booking flow, often per-person |
| **Best for**          | Branded merch, food, drinks, books             | Lunch, kit upgrades, insurance, transport |

## Add upsells to a session

<Steps>
  <Step title="Open the session">
    Go to **Products → Sessions** and open the session you want to add upsells to.
  </Step>

  <Step title="Open the Upsells tab">
    Inside the session editor, switch to the **Upsells** tab.
  </Step>

  <Step title="Pick the shop products">
    Click **Add**, then select up to **three** shop products to offer alongside this session — logbooks, water bottles, branded merch, refreshments, and so on.
  </Step>

  <Step title="Save">
    Save the session. The upsells appear at checkout automatically.
  </Step>
</Steps>

## At checkout

When a customer adds the session to their basket, the upsells appear under the session as suggested items. Each has an **Add** button — one click puts it in the basket alongside the booking. Customers can adjust quantities or remove upsells before paying.

## When upsells work best

* **Small extras** customers might forget: water, snacks, sun cream.
* **Course materials**: logbooks, training manuals.
* **Branded merch**: T-shirts, caps, stickers.
* **Equipment add-ons** that wouldn't fit as a per-person add-on: a single set of binoculars, a shared mat.

## Stock and pricing

Upsells use the same stock counts as the underlying shop product. If a logbook is out of stock, the upsell stops appearing at checkout until you restock it. Pricing comes from the shop product — discount codes that cover shop products apply as normal.

## Related guides

<Columns cols={2}>
  <Card title="Shop products" icon="shop" href="/point-of-sale/shop-products">
    Set up the products you'll offer as upsells.
  </Card>

  <Card title="Activities and add-ons" icon="boat" href="/activities/activities">
    Use add-ons for per-session extras.
  </Card>

  <Card title="Discount codes" icon="tag" href="/pricing/discount-codes">
    How discounts apply to upsell items.
  </Card>
</Columns>