> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-5b02008a.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign examples

> Practical campaign ideas — promoting upcoming sessions, seasonal promotions, targeting groups, re-engaging lapsed customers, and promoting add-ons or memberships.

Each example below pairs a goal with the audience filter and content approach. For the underlying mechanics, see [campaigns](/customers/campaigns).

## Promote upcoming sessions to recent customers

Goal: nudge people who've booked recently to look at what's coming up.

* **Filter:** *Course purchase* with a date range covering the last 1–3 months
* **Content:** Lead with a friendly hello, then list 3–5 specific upcoming sessions with dates and booking links
* **Subject line:** *Your next session is waiting* or *New dates just released*

Recent customers convert best — they remember you and trust the experience.

## Send a seasonal promotion

Goal: drive bookings during a peak or quiet period.

* **Filter:** Broad — recent or all subscribed contacts
* **Content:** Clear seasonal offer with a date range
* **Pair with:** An [auto-applied discount code](/pricing/discount-codes) so the promotion is frictionless at checkout

Spell out the offer in the subject line — *15% off summer sailing* beats *Sailing news*.

## Send a campaign to a certain group

Goal: targeted message to schools, families, members, or any tagged segment.

* **Filter:** *Contact tag* — e.g. `school` or `member`
* **Content:** Speak directly to that group's needs and language

Tag your contacts proactively (in their profile) so segments are ready when you need them.

## Re-engage customers who haven't booked recently

Goal: bring back lapsed customers.

* **Filter:** Combine *Contact subscribed* (signed up more than 6 months ago) with *Course not attended in last 6 months* if available
* **Content:** Lead with what's new since they last booked, then offer a small incentive
* **Pair with:** A targeted [discount code](/pricing/discount-codes) tracked separately so you know if re-engagement is working

Keep the tone friendly, not desperate — *We miss you* often works better than a hard sell.

## Promote add-ons, memberships, or related products

Goal: turn one-off customers into repeat or higher-value bookings.

* **Filter:** *Course purchase* on the gateway activity
* **Content:** Position the next product as a natural step — a recurring [membership](/pricing/memberships) for someone who's booked three lessons, or a related [add-on](/activities/addon-setup) for an upcoming booking
* **Subject line:** Match the recipient's stage — *Ready for your next level?* or *Make your trip a weekend*

## Audience-sizing tips

Always check the audience count before sending:

* **Too many recipients** — your filters are too broad. Add a date range or a tag.
* **Too few** — relax a filter, or check that contacts are actually tagged or subscribed.
* **Zero** — almost always a filter logic issue. Toggle between *All conditions* and *Any condition* to see what changes.

## Related guides

<Columns cols={2}>
  <Card title="Campaigns" icon="megaphone" href="/customers/campaigns">
    Build and send the email itself.
  </Card>

  <Card title="Marketing and audience" icon="users" href="/customers/marketing">
    Manage your contact list and tags.
  </Card>
</Columns>
