> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-5b02008a.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Email templates and saved blocks

> Use saved blocks for reusable email content, and explore the wider range of templates beyond customer comms.

Sailia's communication editor supports reusable building blocks called **saved blocks**, plus a broader template system you can use for far more than just booking confirmations.

## Saved blocks

Saved blocks are sections of email content you can reuse across templates — perfect for headers, footers, signatures, "what to bring" lists, and any other consistent content. They keep your branding consistent and save time when building new templates.

### Save a block

When you build an email template, select a section in the editor and click **Save as block**. The block is now available to insert into any other template.

### Use a saved block

Inside any template, drag in a saved block from the **Blocks** library. Updating the saved block updates it everywhere it's used.

<Tip>
  Build saved blocks for: branded header, branded footer, social media links, *What to bring*, *How to find us*, *Cancellation policy summary*. Once these exist, every new template takes minutes to assemble.
</Tip>

## Beyond customer confirmations

Communication templates aren't just for booking confirmations. Common other uses:

### Bookings

* Personalised basket-abandonment reminders
* Group booking organiser prompts

### Waivers

* Personalised [waiver](/customers/waivers) reminders for incomplete documents

### Staff

* Inform staff which sessions they're delivering
* Onboarding sequences for new staff
* Availability requests
* Upcoming shift reminders
* Timesheet and invoicing prompts

For the events that can trigger these messages, see [workflow triggers](/integrations/workflow-triggers).

## Related guides

<Columns cols={2}>
  <Card title="Automated workflows" icon="bolt" href="/integrations/workflows">
    Build the triggered emails and SMS that use your templates.
  </Card>

  <Card title="Notifications and emails" icon="envelope" href="/customers/notifications">
    Every automated message Sailia sends.
  </Card>
</Columns>