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Viator is Tripadvisor’s global activities marketplace. The Sailia integration syncs availability to Viator and pulls bookings back into your dashboard. See OTA integrations for an overview of all supported marketplaces.

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Before you start

You’ll need:
  • An active Viator supplier account
  • API access enabled in your supplier dashboard
  • At least one product set up in Viator

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Connect Viator

1

Generate your API key in Viator

Log in to your Viator supplier account and go to Account → API / Connectivity → Generate API Key. Copy your API key and your Supplier ID if shown.
2

Open the Sailia Integrations dashboard

In Sailia, go to Settings → Integrations and select Viator.
3

Paste your credentials

Enter your Viator API key, Supplier ID, and any required product codes. Save to validate the connection.
4

Map your products

Once credentials are validated, map your Viator products to the matching Sailia experiences. Bookings begin syncing automatically.

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What syncs

  • Availability is pushed to Viator in real time
  • Bookings appear in Sailia’s bookings dashboard with the Viator channel tag
  • Capacity is shared across all channels

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Tripadvisor Experiences

Tripadvisor Experiences runs on the same underlying connectivity as Viator, but some suppliers manage their Tripadvisor listings separately. If you have a dedicated Tripadvisor Experiences account, see the Tripadvisor integration guide.

Tripadvisor Experiences

Connect Tripadvisor separately if needed.

OTA integrations

See all supported OTAs.